In most cases, no. Physiotherapists are primary healthcare practitioners, meaning you can book an appointment directly. However, if you are claiming through certain specific insurance providers or workers' compensation, they may require a doctor’s referral first. We recommend checking with your provider!

Wear comfortable, loose-fitting clothing that allows you to move freely. If we are treating a knee or hip injury, bringing a pair of shorts is helpful. For neck or shoulder issues, a tank top is ideal so we can clearly assess the area.

Your initial assessment typically lasts 45–60 minutes to allow for a thorough diagnostic screen. Follow-up treatment sessions are generally 45 minutes, depending on your specific treatment plan.

Your therapist will start by listening to your history and goals. We then perform a physical exam—checking your range of motion, strength, and nerve function—to find the root cause of your pain. You will leave your first session with a clear diagnosis and a "game plan" for recovery.

Our goal is to reduce your pain, not increase it. While some manual therapy techniques or new exercises might cause mild temporary soreness (similar to a workout), we always work within your pain tolerance and communicate with you every step of the way.

Yes! Our physiotherapists are trained to use pregnancy-safe techniques. We avoid deep abdominal pressure, use comfortable positioning, and ensure all exercises are low-impact and heart-rate appropriate. Always get clearance from your OB-GYN and inform us if you have a high-risk pregnancy or medical complications.

Every body is different. A simple muscle strain might resolve in 2–3 sessions, while chronic conditions or post-surgical rehab may take several weeks or months. After your first assessment, your therapist will give you an estimated timeline based on clinical evidence.

Physiotherapy (45 mins) - $200

Physiotherapy (60 mins) - $240

*Use of modalities may incur additional charges.

No. You will have to pay for your sessions first, and we will provide you with a receipt after to submit to your insurer for claims.